Compliance

Data Protection Compliance Statement

Data Protection Policy

Code of Ethics

Code of Practice

Data Protection Compliance Statement

This is a statement of Data Protection Compliance adopted by CH@D Ltd.

CH@D Ltd. needs to collect and use certain types of information about people with whom it deals in order to operate.

These include current, past and prospective employees, suppliers, clients/customers, and others with whom it communicates.

In addition, it may occasionally be required by law to collect and use certain types of information of this kind to comply with the requirements of government departments for business data, for example.

This personal information must be dealt with properly, however it is collected, recorded and used – whether on paper, in a computer, or recorded on other material – and there are safeguards to ensure this in the Data Protection Act 1998.

We regard the lawful and correct treatment of personal information by CH@D Ltd. as very important to successful operations, and to maintaining confidence between those with whom we deal and ourselves.

We ensure that our organisation treats personal information lawfully and correctly.

To this end we fully endorse and adhere to the Principles of Data Protection, as enumerated in the Data Protection Act 1998.

Specifically, the Principles require that personal information:

Shall be processed fairly and lawfully and, in particular, shall not be processed unless specific conditions are met;

Shall be obtained only for one or more specified and lawful purposes, and shall not be further processed in any manner incompatible with that purpose or those purposes;

Shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed;

Shall be accurate and, where necessary, kept up to date;

Shall not be kept for longer than is necessary for that purpose or those purposes;

Shall be processed in accordance with the rights of data subjects under the Act;

Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.

Shall not be transferred to a country or territory outside the European Economic Area unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.

Therefore, CH@D Ltd. will, through appropriate management, strict application of criteria and controls:
Observe fully conditions regarding the fair collection and use of information;

Meet its legal obligations to specify the purposes for which information is used;

Collect and process appropriate information, and only to the extent that it is needed to fulfil operational needs or to comply with any legal requirements;

Ensure the quality of information used;

Apply strict checks to determine the length of time information is held;

Ensure that the rights of people about whom information is held, are able to be fully exercised under the Act. (These include: the right to be informed that processing is being undertaken, the right of access to one’s personal information, the right to prevent processing in certain circumstances and the right to correct, rectify, block or erase information which is regarded as wrong information.);

Take appropriate technical and organisational security measures to safeguard personal information;

Ensure that personal information is not transferred abroad without suitable safeguards.

In addition, CH@D Ltd. will ensure that:

There is someone with specific responsibility for data protection in the organisation;

Everyone managing and handling personal information understands that they are contractually responsible for following good data protection practice;

Everyone managing and handling personal information is appropriately trained to do so;

Everyone managing and handling personal information is appropriately supervised;

Anybody wanting to make enquiries about handling personal information knows what to do;

Queries about handling personal information are promptly and courteously dealt with;

Methods of handling personal information are clearly described;

A regular review and audit is made of the way personal information is managed;

Methods of handling personal information are regularly assessed and evaluated;

Performance with handling personal information is regularly assessed and evaluated.

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Data Protection Policy

In most cases we will profile any subjects names through the live credit databases that we have access to, namely Experian, Equifax and/or Callcredit. This may leave "footprints" under the search purpose that you have provided to us on the subject's credit file.
Except in cases where it is considered not necessary. Eg. Public Information-Manual-searches.

If your Instruction is a trace and dependent upon the information we obtain from these databases will then determine further enquiries such as obtaining telephone numbers for addresses at which we believe your subject may be located. We may also utilise other public databases and/or Registries that we feel would be of value in this enquiry. E.g. The Family Records Office, Land Registry, Gazette etc.

Once this research has been completed we may then conduct enquiries by telephone at and around the locations identified. At no stage will we divulge to a third party any personal data relating to the Data Subject.

Whatever the instruction, we confirm that no part of this enquiry will be sub-contracted to any other agent without your prior approval. We also confirm that no information concerning the Data Subject given to us by yourselves, or obtained during the course of this enquiry, will be used for any other purpose.

At all stages of enquiries we recognise that we are acting as your Data Processor, and as such we will comply totally with the Data Protection Act and the guidelines contained within the 8 Principles.

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Code of Ethics

To perform all professional duties in accordance with the highest moral principles and never be guilty of conduct which will bring reproach upon the profession of the Computer Forensic Investigator.

To verify the credentials of clients and that they have lawful and moral reasons to instruct an investigation.

To respect the privacy of clients and their lawful confidence.
To ensure that services are adequately secure to protect privacy and to guard against inadvertent disclosure of private information.

To ensure that all employees and other persons paid to assist an investigation adhere to this Code of Ethics and to accept responsibility therefore.
To conduct all investigations within the bounds of legality, morality and professional ethics.

To respect the best interest of our clients by maintaining the high standard of proficiency and reporting to our clients all the facts ascertained whether they be advantageous or detrimental, and nothing be withheld from the clients save by the dictates of law.

To work together with all members of our Association towards the achievement of the highest professional objectives of the Association and to observe the precepts of truth, accuracy and prudence.

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Code of Practice

Each member shall comply with this Code and any other Guidance issued by the Association from time to time.

1) All Transactions

a) Each member shall conduct its business lawfully, comply with all relevant UK legislation and judicial decisions and trade fairly and responsibly.

b) Each member shall also comply with Debt and Debt Collection Guidance as published by the Office of Fair Trading from time to time.

c) Each member shall act responsibly and with integrity in the day-to-day conduct of it business. For example:

i.Provide adequate training for members of its staff, bringing to their attention the principles of this Code and requiring them to carry out their duties in accordance with it. Also, ensure continuous and appropriate training of staff in respect of current legislation and best practice.  

ii. Follow where appropriate any requests conveyed to the members by the Council of the Association from the enforcement authorities.

 iii. Follow where appropriate any guidance notes issued by the Council of the Association.

iv. Notify the Association of any matters, which might adversely affect the reputation of the industry or of the Association.

d) Each member shall:

Comply with all relevant legislation revisions, updates and amendments.

For example:

- The Administration of Justice Act 1970 Section 40

- The Consumer Credit Act 1974 (and regulations thereunder)

- The Sex Discrimination Act 1975

- The Disability Discrimination Act 1995

- The Race Relations Act 1976

- The Data Protection Act 1998

- The Consumer Protection Act 1987

- The Criminal Justice Act 1995

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